Charlotte Mechanical

Made a same-day appointment to figure out why our heat stopped working. Kris was timely and thorough in his triage, repair, and informing us of the issue. While he was visiting, he saved us money by showing us how to replace our own whole-house filters, and did our spring tune-up while visiting - saving time and money. Charlotte Mechanical has always been quick to resolve any issues and glad they stand behind their work (they installed our new system less than a year ago). Thanks Kris and team!

Charlotte Mechanical was recommended to me by my mom. She reported a positive experience. I scheduled an appointment for a second opinion on my HVAC problem. I was able to get an immediate appointment and the tech arrived promptly. The tech, Kris, was exceptional! He thoughtfully listened to my explanation of the problem and was thorough in his diagnostic process. He was attentive and unhurried, leaving nothing unexplored. He demonstrated that he was knowledgeable and experienced with HVAC systems and by the end of the day, I had a written report of the problem along with videos. I highly recommend Charlotte Mechanical (Kris) and plan to use them again.

Charlotte Mechanical has serviced my air and heating for several years. They arrive promptly when scheduled and respond promptly when I've called when any perceived problem arises. Their service team provides clear explanation of issues they find and make every effort to explain what needs to be done promptly and when issues can be done at a later date. As a retired educator, I very much appreciate the clear explanations about any problems they find and how the proposed work will keep my heating/air systems working. These findings hold true for the different servicepersons they send out, although I've had the same one for the last 3 - 4 years for my scheduled maintenance. Most recently on an unscheduled call, Nick provided me with the same quality service. He provided me with a thorough explanation; I really appreciate the service I've had with Charlotte Mechanical. When on a tight budget as I am, , it is reassuring to know that you're receiving an honest assessment of heating/air problems as they arrive and a fair appraisal of the work that is required.

Kris was awesome! He had great communication as he explained what he was doing and why. He was dog friendly and great to chat with. Kris is very knowledgeable and fixed an airflow issue that we were having. I would recommend this company for sure.

Charlotte Mechanical did a great job servicing our system, where it appeared that our downstairs heat was not functioning. The technician, Kris, was prompt, thorough, and clearly communicated everything from when he would arrive to adjustments that he was making to the system. The heat works great now and the house is much more comfortable.

Kris with Charlotte Mechanical came to do a maintenance of our systems and was thorough explaining everything. He was efficient, productive and friendly to work with and we recommend him for any AC/heating needs.

Dareen Boyd was at my place off Mallard Creek Road to work on my AC unit. He is absolutely professional, courteous and very knowledgeable. He is a great representation of this conpany and i would be recommending them to others.His service was so good I had to leave a review. Great Job Darren. 👍🏿👍🏿

The Charlotte Mechanical Group came to our home to service our heat furnace. They were on time, very knowledgeable, and reasonably priced. Highly recommend their services..